Donald Spann – Call Center Cash
Course Description
Salepage : Donald Spann – Call Center Cash
Delivery : Online With Any Device
4.15 GB
what you receive
First Step in Module 1: Defining Your Call Center
Create your unique value proposition (UVP) and define your call center to set yourself apart.
Module 1: The Second Math Step
Know the figures involved in launching your call center and how your company will operate at the $1000, $10,000, or $100,000 per month level.
Module 2: Step 1: Establishing a Business
Secure your domain, erect a support structure for your organization, and incorporate.
Module 2: Call Center Software, Second Step
An easy “crash course” on call center technology for beginners, including information on call center software setup and important metrics.
Step 3 of Module 2: Your Business Tools
All the technology required to track leads, enroll clients, and automatically bill them each month.
Your Receptionist Team Module 3
a whole module devoted to the receptionist, who plays the most significant job in your company.
Module 4: Pre-Launch Marketing, Step 1
To start off strong on launch day, plan your launch schedule, create your list, and nurture your prospects using my precise email launch sequence.
Module 4: Post-Launch Marketing Step 2
How to onboard your first clients, a crash lesson in sales, and tested methods for generating web traffic!
The Remote Call Center Revenue/Profit Mega Calculator is the first bonus.
Putting numbers on your objectives can help you envision and plan using this fantastic spreadsheet tool. You can find out how many agents you need, as well as your revenues, earnings, costs, and more, by just plugging in a few facts.
These figures are based on actual data collected from thousands of clients and millions of dollars in sales.
The “IQYDKYNTGOWYPSV” Checklist PDF is an added bonus.
No matter what service you choose, the “Important Questions You Didn’t Know You Needed To Go Over With Your Phone System Vendor” PDF will guide you through the setup procedure.
I lost out on over $200,000 in additional earnings because I didn’t know the answers to these questions in the beginning.
Bonus #3: Conversion Rate Optimization for Your Website
An “inside look” at the psychology and factors that drive the revenue conversion of contact center websites that generate seven to eight figures.
See my study of the things our rivals do well and pick my brain as I explain why I created my site a specific manner.
The Swipe Files – Ever-Expanding PDF Series, Bonus #4
The Swipe Files consist of:
– The same formats we employ for our monthly invoicing PDFs and welcome emails to new clients.
– PDFs of our succinct, charming, and incredibly effective pre-launch email sequence that resulted in $22,000 in customers on DAY 1 – The secret “call scoring criteria” we use to make sure receptionists are killing it on the phone
also, a blockbuster bonus scaling to 1 million+ bonus module that is really remarkable!
This two-part program covers sophisticated ideas and techniques to boost the revenue of your contact center from $100,000 to $1,000,000 or more.
The first step focuses on creating scalable processes, which includes assembling the staff you’ll need to manage expansion and daily operations.
Step 2 is entirely devoted to ramping up marketing efforts. It begins with a “50,000 foot perspective” plan before descending to earth and delving into long-term marketing strategies like SEO and extremely effective Virtual Receptionist-specific marketing channels.
